"Seeing Port Augusta with a local guide brought the town to life."

Policies

Weather Policy

Destination Town will cancel a walking tour on the grounds of bad or inhospitable weather. This may include extremely hot weather, strong winds, heavy rain or hail. 


We hate to disappoint, so in this case Destination Town will seek to notify guests by phone or text at the earliest possible time, and they will be offered an alternate date or a full refund as per the below cancellation policy.


Destination Town uses the Australian Bureau of Meteorology for accurate weather information. 

Cancellation Policy

Booking cancellations prior to 3 days notice will be given a full refund, otherwise any payment will be forfeited.


Booking dates may be changed prior to 3 days of the original booked tour date, otherwise changes are not permitted.


Group bookings, custom tours and guided coach commentary are required to provide 7 days for a cancellation or date change.


Where minimum numbers have not been met (2), that person will be offered an alternate tour date or given a full refund.


Destination Town may cancel the tour on the day of the tour due to weather conditions or sickness (Refer above to our Weather Policy for more information). We hate to disappoint, so in this case Destination Town will seek to notify guests by phone or text at the earliest possible time, and they will be offered an alternate date or a full refund.

Questions?